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Sgt_Baker  
#1 Posted : Wednesday, September 14, 2016 12:36:42 PM(UTC)
Sgt_Baker

Rank: Advanced Member

Groups: Registered, Administrators
Joined: 9/14/2016(UTC)
Posts: 222
United Kingdom
Location: London

Was thanked: 5 time(s) in 4 post(s)
HOWTO: Submit a useful bug report

Despite UltraMFCD's apparent simplicity, it is actually an extraordinarily complex piece of software. As such, bug can and will happen. In order for us to effectively squash them as quickly as possible, please adhere to the following procedure when submitting a bug report.

  1. Be as specific as possible when describing what is going wrong, and if relevant describe the steps required to reproduce the bug.
  2. Tell us a little bit about your hardware setup (graphics cards, monitors etc) and explain how you're attempting to use UltraMFCD.
  3. Are you running any other mods alongside UltraMFCD?
  4. If DCS or UltraMFCD are crashing, please include anything relevant from the Windows Event Log.
  5. Generate a Diagnostics Package. This will automatically create a whole bunch of diagnostics data that you can easily copy/paste here.
  6. Please be patient. Some bugs are fixed quickly, while others take an awful lot of work to track down. :)


HOWTO: Generate a Diagnostics Package


  1. Start UltraMFCD and open its settings screen via the cog icon in the top-right of the user interface.
  2. Enable the "Gather Diagnostics Package" option.
  3. Launch DCS and perform whatever steps are required to reproduce the bug.
  4. Close DCS (or wait for it to crash :( )
  5. Copy anything that appears in the System Messages area to a bug report on this forum.


Thanks in advance.

--Baker

Edited by user Friday, September 16, 2016 8:56:00 AM(UTC)  | Reason: Not specified

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